CARE MANAGER-Bilingual

Salary 50k-54k dependent upon experience  SPECIFIC RESPONSIBILITIES   The Health Home Care Manager delivers all six NYS Department of Health (NYS DOH) Health Home Core Services , including: Comprehensive Care Management Care Coordination and Health Promotion Comprehensive Transitional Care Individual and Family Support Referral to Community and Social Support Services Use of Health Information Technology to Link Services   Additional responsibilities include: Conducting NYSDOH‑required assessments and developing compliant, person‑centered Plans of Care Coordinating medical, behavioral health, substance use, and social service supports Engaging members through outreach, advocacy, and ongoing follow‑up Collaborating with hospitals, providers, Manage Care Organizations (MCO), and community partners Maintaining accurate, timely documentation in NYSDOH‑approved systems Meeting Health Home productivity, engagement, and quality benchmarks Participating in case conferences, audits, supervision, and training         RELATIONSHIP WITH OTHERS & IN THE WORKPLACE   Demonstrates professionalism, maintains appropriate boundaries, and follows the agency’s Code of Conduct Promotes a positive, respectful, and productive work environment Upholds the agency’s mission and vision in all interactions with staff and families served   In addition, employees need to possess the following characteristics:   Strong team player with effective communication and leadership skills Maintains confidentiality, professional boundaries, and appropriate guidance of staff Builds trusting, supportive, and culturally responsive relationships Believes in growth and collaboration with individuals and families served Remains calm and effective during crises and intervenes appropriately   WORKING CONDITIONS   This is a hybrid office- and field-based position requiring regular travel throughout Suffolk and Nassau Counties and select boroughs of New York City.

Travel may occur multiple times per week based on program needs. The role includes scheduled in-office days, with meetings and trainings held in person at our Brooklyn or Dix Hills locations, as well as virtually as needed. While every effort is made to assign care managers to cases within their designated catchment area whenever possible, flexibility to travel for service delivery is required. Applicants must reside in New York State.

  QUALIFICATIONS   Care Manager must have one of the following:   A Masters with one year of relevant experience, OR A Bachelors of Arts or Science with two years of relevant experience, A License as a Registered Nurse with two years of relevant experience, OR   Relevant experience includes care coordination, case management, social services, behavioral health, medical care navigation, or community-based services.

  All Health Homes Serving Children (HHSC) Care Managers must : Complete Children Adolescent Needs Assessment (CANS)NY training Be CANS‑NY certified annually Meet exam score requirements: Care Managers: minimum 70% Supervisors: minimum 80%   Bilingual Preferred ( Spanish )     Perks & Benefits SCO Family of Services offer a comprehensive benefits package designed to support its employees career growth, financial security, and overall well‑being , including: Flexible Spending Accounts (FSA) Group Term Life Insurance Voluntary Term Life Insurance Voluntary Short‑Term and Long‑Term Disability Insurance Clinical supervision hours for LMSW licensure Staff development and professional growth opportunities Agency Laptop & Cell Phone Travel Reimbursements for scheduled visits Tuition Assistance Program (TAP) 12 paid holidays per calendar year Up to 24 vacation days after one year of employment Health & Wellness Challenges and initiatives