Community Association Manager

Esplanade Lake Club, located in Fort Myers, FL , is pleased to announce an excellent career opportunity for a  Community Association Manager ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of  Troon , you’ll contribute to a global leader in golf and community management.     Compensation : $85,000 - $90,000 annually, based on experience.

  Position Summary:  A Community Association Manager (CAM) serves as the Operations Officer of the resort lifestyle community. The CAM oversees all aspects of the community operations including relationships between the community and its members, guests, and employees. In addition, the CAM works directly with Esplanade Leadership, Troon Leadership, Finance/Budget Team, and Vendors to provide unparalleled service, accountability, and the ultimate lifestyle experience for our members.

  Responsibilities: Delivers and promotes prompt, courteous, and genuine service to all members, guests, and employees. Motivates, directs, and assists department heads, managers, and front-line staff on a daily basis. Plans, develops, and implements operational procedures and methods in concert with Troon practices and policies. Ensures that goals and objectives of the community are implemented on a continuous basis to meet the expectations of the members and management.

Coordinates development of operating and capital budgets according to the budget calendar, monitors monthly, quarterly, and annual financial statements for the community, and takes effective corrective action as required. Maintains respective memberships with relevant professional associations. Attends conferences, workshops, and meetings to keep abreast of current information and developments in the field.

Understands and keeps abreast of community's financial record keeping. Completes daily, monthly, and annual reporting as required. Monitors the quality of the community's products and services and ensures maximum member and guest satisfaction. Secures and protects the community's assets, including facilities and equipment.  Builds and nurtures professional relationships between the community, the team members, and the company.

Assists in directing and coordinating the activities of contracted vendors and evaluate their performance.  Facilitates and prepares paperwork for meetings, such as budget meetings, annual meetings, etc. Investigates complaints, disturbances, and violations and resolves problems following rules and regulations. Inspects grounds, facilities, and equipment to determine necessity of repairs or maintenance.

Solicits and analyzes bids from contractors for repairs and/or maintenance. Assists in planning, scheduling, and coordinating of general maintenance, major repairs, and construction projects as directed. Maintains records of maintenance and operating costs as well as all related community expenses. Purchases supplies as needed. Assists with the selection of vendors and manages contracts for provision of community services such as cleaning, maintenance, and security services as directed.

Assists in the preparation of detailed budgets and financial reports for the community. Confers regularly with community association members to ensure their needs are being met. Provides leadership to team members. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements.

Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.   Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill,