Hospital Business Office Specialist - Temporary - Full Time

Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services, including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care.

 Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.  Kern Medical strives to recruit the highest quality candidates, resulting in a high performance workforce that consistently delivers quality patient care. Extra-help employment has a limited term (up to 9 months). Health Benefits coverage may be offered. Position: Hospital Business Office Specialist I - Temporary Compensation: The estimated pay for this position is $19.2821 to $25.5386.

This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses. Definition: Under supervision, performs a wide variety of hospital financial services activities, which may include: processing billings, collecting money and preparing deposits, resolving customer problems and providing customer service.

Distinguishing Characteristics: The Hospital Business Office Specialist I is the first level of the Hospital Business Office Specialist classification series. Incumbents have hospital/healthcare knowledge and experience, and are expected to gain specific knowledge and proficiency in the revenue cycle. Assignments may be made in billing, reimbursement, contracts, or other related revenue areas. This classification is distinguished from Hospital Business Office Specialist II in that the latter performs more responsible, complex assignments.

Promotion to Hospital Business Office Specialist II is based upon recommendation of the department head and approval of the Director of Personnel. Essential Functions: Verifies and processes a variety of financial documents in support of revenue cycle activities. Analyzes and reconciles account activity to determine necessary action or corrections; obtains necessary information to resolve identified issues.

Enters a variety of fiscally related information into databases; maintains fiscal records and files; documents all follow-up pertaining to account resolution within hospital information systems patient financial record. Responds to requests for information and inquiries related to revenue cycle programs, processes, policies, and/or other related information; researches customer discrepancies; resolves customer problems.

Collects payments; receives, processes, and post electronic and manual payments; collects outstanding balances from all payers. Researches, reviews, and adheres to all federal. state, and local regulatory billing and collection follow-up guidelines, as well as payer specific guidelines. Checks status of claims; identifies and evaluates follow-up problems and issues through receivable work stations; obtains and assembles documentation required for accurate follow-up.

Investigates claim data to identify and correct payment errors; reviews remittance codes from EOB’s and RA’s to ensure appropriate payment and identify denials or non-payment; directs credit balances and refunds to appropriate department for resolution. Performs various adjustments to accounts. Compiles and maintains financial and statistical data records; prepares and distributes related reports.

Performs general clerical duties, which may include opening, sorting, and distributing mail; preparing mailings; maintaining office supplies; filing; and performing other related activities. Other Functions: Handles patient correspondence. Assists customers with questions and directions; answers and directs telephone calls acco