Manager Fleet ADS

Build Your Career with Ashley Furniture - Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee:   Please login to your UKG account and apply using the internal job board.

Summary: The Fleet Manager - South Region oversees Driver Managers and manages escalated issues for assigned Ambassadors (drivers) to ensure safe and efficient fleet operations. This role is responsible for asset and driver utilization, performance management, scheduling, and ensuring compliance with DOT and FMCSA regulations, including hours of service. The Fleet Manager leads dispatch operations, coordinates logistics activities for timely and efficient deliveries, and drives operational excellence through effective team leadership, process improvement, and customer service.

Responsibilities: Dispatch Operations Management Oversee all dispatch operations and coordinate logistics activities for timely and efficient deliveries across the South region Develop and implement dispatch procedures and best practices to optimize efficiency and service quality Monitor real-time delivery status and adjust schedules as needed to meet customer commitments and operational demands Collaborate with planning, warehouse, transportation, and customer service teams to ensure seamless coordination Ensure compliance with DOT regulations, FMCSA requirements, and company safety policies Optimize route planning and driver assignments to maximize asset utilization and minimize empty miles Manage dispatch workflow and priorities to balance service levels with operational efficiency Asset & Driver Utilization Manage asset and driver utilization to maximize productivity and minimize costs Monitor driver hours of service (HOS) to ensure compliance with DOT regulations while optimizing driver availability Track vehicle utilization, idle time, and operational metrics to identify improvement opportunities Coordinate with maintenance teams to schedule preventive maintenance and minimize vehicle downtime Analyze utilization data and implement strategies to improve fleet efficiency Team Leadership Supervise, train, and mentor Driver Managers and support staff to build organizational capability Conduct performance evaluations and provide ongoing feedback, coaching, and development opportunities Manage staffing levels and create work schedules to ensure adequate coverage across all operational periods Foster a collaborative, positive team environment focused on safety, service, and continuous improvement Make employment decisions and recommendations on hiring, promotions, corrective actions, and terminations Lead team meetings to communicate goals, performance updates, and operational priorities Build strong relationships with Driver Managers and drivers based on trust and accountability Performance Management Monitor individual and team performance against key performance indicators (KPIs) including on-time delivery, utilization rates, safety metrics, and customer satisfaction Provide coaching and corrective action to address performance deficiencies Recognize and reward high performers to drive engagement and retention Implement performance improvement plans when necessary Track driver performance metrics including service quality, productivity, and compliance Cu