Manager Sales Performance

Manager, Sales Performance – Bedding & Product Protection Drive Field Sales Performance for the #1 Home Furnishings Brand Ashley Furniture Industries is seeking a  Manager, Sales Performance to serve as a  field-facing business partner  focused on improving store execution, sales performance, and adoption of  Bedding  and  Product Protection Programs across our retail footprint.

If you’re passionate about  coaching field leaders, driving metrics, and turning data into action , this role offers the opportunity to directly influence sales outcomes and customer experience at scale. What You’ll Do As the  Sales Performance Manager , you will: Drive Sales Performance Partner with retail divisions to improve key Bedding & PPP metrics: Attachment rate Close rate Average ticket Overall program adoption  (online and in-store) Help stores understand and execute against performance expectations and benchmarks.

Coach Field & Store Leadership Provide  coaching, guidance, and performance support  to store and regional leadership teams. Strengthen execution consistency, accountability, and follow-through across assigned markets. Monitor & Analyze Performance Track  store-level sales indicators and execution trends  to identify performance gaps. Use data to recommend  targeted actions and improvement plans .

Engage the Field Conduct  frequent field visits  and virtual performance reviews to: Assess execution quality Reinforce priorities Align store-level action plans with business objectives Reinforce Training & Best Practices Support  training reinforcement  for sales processes and program expectations. Partner with Training and Operations to ensure: Key messages are reinforced Tools and routines support front-line execution Identify and document  best practices  and share them across divisions to accelerate performance.

Support Program & Tool Implementation Help implement new  sales processes, growth programs, field tools, and performance initiatives . Serve as a bridge between corporate teams and field leadership, escalating barriers and providing field feedback with  clear recommendations . What You’ll Need Education Bachelor’s Degree  or equivalent work experience – Required Experience 5+ years  in  retail sales, operations, training, or business development  – Required Management experience  – Required Bedding or Home Furnishings experience  – Preferred Skills & Abilities Strong  attention to detail Excellent  verbal, written, and interpersonal communication Ability to  work independently  and as part of a  cross-functional team Strong  analytical and problem-solving  skills Effective  time management and organizational  skills Proficient in  Microsoft Office Suite ; comfortable working with  reports and basic data analysis Ability to  handle multiple projects  and deadlines in a fast-paced environment Comfortable working with  field leaders, vendor partners, and store teams Professional, customer-focused demeanor with  strong relationship-building  skills Ability to  respond professionally to difficult situations  with employees, vendors, and customers Working knowledge of  Continuous Improvement  is a plus Travel & Schedule ~75% travel  required (field visits to stores/regions) Flexible and willing to work  extended hours  when necessary to support field needs, launches, and initiatives Who You Are You’re a  hands-on field leader  who: Loves being in stores and working directly with  leaders and sales teams Is  data-driven  but knows how to translate numbers into  practical coaching and action Thrives on  improving performance , not just reporting it Takes in