Medical Assistant - Street Medicine

ABOUT US: Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision:  a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969,  our employees have been making this mission a reality.

 Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond.  If this sounds like an organization you would like to be a part of, we would love to meet you.     ROLE OVERVIEW and PURPOSE The Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment.  This role will communicate with patients and perform clinical services to ensure high quality patient care in a fast-paced environment.

Additionally, this role will collaborate with a diverse and multi-disciplinary team to offer transitional primary care services to homeless individuals living in their natural environment (i.e. the street).   RESPONSIBILITIES Direct Patient Care: Communicates and performs clinical care services with patients Takes patient vital signs, medical history, and obtains patient intake information Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel Discusses patient needs and provides education and resources to patients directly Ensures exam rooms and mobile medicine vehicle are stocked, cleaned, and set up for examinations and procedures Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings patients are located Provides patient care in a manner that is trauma-informed, non-discriminatory, non-judgmental, and compliant with policies and procedures   Provider And Team Support: Coordinates provider workflows to ensure efficient patient care Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs, medication reconciliation, and required screenings Assists other providers and care teams in women’s health, pediatrics and general medicine departments as needed   Clinical Administration: Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse Act as patient advocate and liaison between the patient and community-based organizations to ensures that patient needs are met with rights maintained Consults and collaborates with community providers to ensure continuity of care Schedules patient appointments and encounter patients using EMR Registration programs Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider Completes ongoing/annual training for position compliance   EDUCATION/EXPERIENCE High school diploma or GED required Valid medical assistant certificate from an accredited program required Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment.

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