Operations Agent - JAX Airport

PROMOTING SEAMLESS AIRPORT FLOW FROM RUNWAY TO GATE - OPERATIONS AGENT WANTED! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,  team-oriented environment, we want to speak to you!   WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more  (*Benefits may vary based on eligibility)   We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale   SUMMARY OVERVIEW The Operations Agent is a dynamic role focused on managing and overseeing daily airport operations.

This position involves coordinating with various departments to ensure smooth and efficient airport functioning, including monitoring flight schedules, managing gate assignments, and overseeing baggage handling activities. You will also be responsible for ensuring compliance with safety and security regulations, and promptly addressing any operational issues or emergencies. Additionally, this role requires effective communication with airline staff, airport personnel, and external agencies to maintain operational excellence and passenger satisfaction.    RESPONSIBILITIES Coordinate daily operational activities within the airport   Monitor and manage flight schedules, gate assignments, and airport resources   Liaise with airline representatives, ground crew, and air traffic control   Ensure compliance with all aviation regulations and safety standards   Respond to operational issues and emergencies promptly   Provide timely information to staff and passengers regarding flight status and operational changes   Manage passenger boarding and disembarking processes   Oversee baggage handling and resolve any baggage-related issues   Coordinate with maintenance teams for aircraft and facility upkeep   Assist in implementing emergency response plans and protocols   Monitor weather conditions and their impact on flight operations   Prepare and maintain accurate operational reports and logs   Facilitate communication between different airport departments   Participate in training and development programs related to airport operations   Ensure a high level of customer service and passenger satisfaction   Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management     QUALIFICATIONS 18 years of age or older Eligible to work in the United States Communicate effectively in English (reading, writing, speaking) Minimum of 1 year of experience in airport operations or a related field   Strong understanding of airport operations and safety regulations   Proficiency in using airport management software and systems   Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices   Effectively communicate with colleagues and clients, both in-person and through electronic means Pass a background check and drug screen   Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S.

Customs and U.S. Postal- as applicable) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays   To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reaso