RDC Training Specialist

Build Your Career with Ashley Furniture - Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business  we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee:   Please login to your UKG account and apply using the internal job board.

The Retail Distribution Center (RDC) Training Specialist is primarily responsible for facilitating RDC Functional onboarding all Ashley warehouse associates, ensuring associates perform their job duties correctly in compliance with all company policies and procedures, and meet quality and productivity expectations. In addition, the Training Specialist may conduct professional development offerings for non-production, production, and supervisory associates.

The Training Specialist will implement and interpret course surveys for the RDC Functional onboarding program at their respective location. Based upon the results, the Training Specialist will partner with the business leaders and Human Resources to improve engagement and retention with the program. Responsibilities: Program Development & Maintenance Facilitate RDC functional onboarding and professional development offerings for associates and supervisors throughout the Ashley Retail Distribution Center organization Maintain RDC functional onboarding program materials in partnership with HR Talent Development-Learning program specialists, safety team, and learning experience designers assigned to the onboarding curriculum Participate in identifying continuous improvement opportunities within the programs delivered to enhance learning outcomes and engagement Review and update training materials to ensure accuracy, relevance, and alignment with current processes and procedures Collaborate with subject matter experts to develop new training content and refresh existing materials Ensure training programs meet compliance requirements and industry best practices Training Delivery & Instruction Plan, prepare, and deliver instruction of assigned courses using a variety of teaching methods to facilitate the learning of employees and accommodate different learning styles Depending on program/discipline, teach courses in a classroom setting, online platforms, and/or on the production floor across different shifts as needed Utilize instructional technology, multimedia resources, and hands-on demonstrations to create engaging learning experiences Adapt teaching methods based on audience needs, learning objectives, and content complexity Facilitate group discussions, activities, and interactive exercises to reinforce learning Provide one-on-one coaching and support to learners as needed Assessment & Evaluation Assess training success and effectiveness through multiple evaluation methods Create and administer evaluations including written tests, verbal assessments, competency demonstrations, and hands-on application exercises Compile evaluation information and data in a manner that includes making recommendations for improvements in delivery, materials, or format Track training completion rates, assessment scores, and learner feedback Analyze training metrics to identify trends and opportunities for improvement Report on training outcomes and effectiveness to leadership and stakeholders Classroom & Logistics Management Responsible for classroom management including managing attendan