Supervisor Distribution Center Shipping 1st shift

Build Your Career with Ashley Furniture - Where Innovation Meets Comfort Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee:   Please login to your UKG account and apply using the internal job board.

Summary: The Distribution Operations Supervisor is a frontline leader who thrives in fast-paced environments and knows how to keep operations moving efficiently and safely. This role coaches and guides a diverse team of frontline associates, driving daily operations with precision and purpose—from staffing and workflow management to real-time problem-solving on the floor. The Operations Supervisor champions a safety-first mindset, monitors key performance metrics, and turns insights into action while fostering transparency, trust, and alignment between leadership and the team.

This position is the backbone of distribution operations, setting the tone for teamwork, accountability, and inclusion. Responsibilities: Team Leadership & Development Lead from the front by coaching and guiding a diverse team of frontline associates to achieve performance goals Set the tone for teamwork, accountability, inclusion, and a culture of continuous improvement Provide daily direction, motivation, and support to ensure team members understand expectations and have the tools to succeed Conduct performance evaluations and provide ongoing feedback, coaching, and development opportunities Make employment decisions and recommendations on hiring, promotions, corrective actions, and terminations Foster a positive, collaborative team environment where every associate feels valued and engaged Build strong relationships with team members based on trust, respect, and clear communication Operational Excellence Own the floor by driving daily operations with precision and purpose across receiving, storage, picking, packing, and shipping functions Manage staffing levels and workflow to meet production targets and service level commitments Problem-solve on the fly to address operational challenges, resource constraints, and unexpected disruptions Serve as the go-to leader for operational questions, escalations, and decision-making on the distribution floor Coordinate with other supervisors and departments to ensure seamless operations across shifts Monitor work-in-progress and adjust priorities to maintain productivity and meet deadlines Ensure adherence to standard operating procedures and quality standards Safety Leadership Champion a safety-first mindset and make sure protocols aren't just followed—they're lived every day Conduct safety walks, audits, and inspections to identify and eliminate hazards Lead safety meetings and training sessions to promote awareness and compliance Investigate incidents and accidents, document findings, and implement corrective actions Ensure proper use of personal protective equipment (PPE) and material handling equipment Promote a culture where safety is everyone's responsibility and a core value Performance Monitoring & Reporting Track what matters by monitoring key metrics including productivity, accuracy, safety, and efficiency Analyze performance data and turn insights into action through process improvements and coaching Generate reports that don't just reflect the work—they inspire the next move and d