Job at a glance
This position serves as a Health System Specialist within Office of the Chief Operating Officer, Medical Operations Center, supporting nationwide healthcare operations. This position analyzes and coordinates operational initiatives and utilize specialized knowledge in the area of health care service administration, continuous quality improvement and data analysis, to provide expert advice on operational policies and ensure these policies are coordinated with and in support of field operations.
Major duties: Major Duties include but are not limited to: Coordinates operational initiatives and assignments between the Office of the Chief Operating Officer/Medical Operations Center and VHA program offices, staff offices, and field operations. Monitors and manages incoming actions and requests from receipt through completion, ensuring responses are accurate, complete, timely, and consistent with VA/VHA policies and procedures.
Conducts analytical studies of healthcare operational processes, special projects, and complex issues using planning, statistical measurement, data analysis, and evaluation techniques. Leads assigned projects from initiation through completion and presents analytical findings, recommendations, and results to senior VHA leadership. Develops position papers, decision documents, reports, and other materials addressing complex and sensitive healthcare operational issues with national impact.
Coordinates responses to audits and reviews conducted by oversight organizations, including OIG and GAO, and tracks required actions through completion. Collaborates with VHA leadership, program offices, and other stakeholders to evaluate policies, plans, operational systems, and communication processes and resolve operational issues. Coordinates executive meetings, events, committees, and organizational engagements; develops agendas, briefing and presentation materials, and provides guidance to senior management on upcoming activities and priorities.
Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: Available Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position.
Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
Position Description/PD#: Health System Specialist/PD55845A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements: You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effe