Management Assistant

The position is located in the Fisher Clinic Department of the Dental Directorate located at the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois. The Captain James A. Lovell Federal Health Care Center is larger than just a single facility, but rather a system of facilities throughout Northeastern Illinois which provide medical and dental services to U.S. Military Veterans, Recruits, Active Duty and eligible beneficiaries.

Major duties: Duties Includes but not limited: Complete data quality and reconciliation reporting requirements. Capture or retrieval of data, the tracing of metrics and trends of activities surrounding the input, processing and output of data from the various computer program or systems. Works independently, and with other Department Head members to develop reports for data capture and data quality improvement activities relating to a wide range of source data collection and information systems Maintain query tools to link common database fields in various information systems with clinical and workload generating activities.

Serves as the department timekeeper, prepare department work orders, ordering department supplies, and training file administrator. Recognize data discrepancies in the various reports and bring them to the attention of the Division head and/or the analyst that requested the reports. The work consists of various duties, projects, or assignments involving different and unrelated management or program analysis technical processes and procedures.

Obtain knowledge of current operating programs and guidance on requirements. It will also be necessary for the incumbent to obtain complex, technical, and comparative information from other components of the FHCC. Management of administrative or information systems throughout a wide range of offices or organizations with different administrative or information management needs. Work Schedule: Monday-Friday 07:00am- 3:30pm Virtual: This is not a virtual position.

Position Description/PD#: Management Assistant/PD06237A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment.

The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the