MWR Supervisory Recreation Specialist (Marina and Recreation Lodging Manager)
NV
Job at a glance
This position is assigned to the Non-Appropriated Fund (NAF) Recreation Division; Fleet Readiness; Commander, Navy Installations Command (CNIC); Naval Base Point Loma. Incumbent is responsible for the management, administration, operation and utilization of Marina and Recreational Lodging Facilities. Major duties: Plans, develops, organizes, promotes, coordinates, executes, evaluates, and manages the assigned Marina/Sailing program.
Ensures the economic and efficient operation of the assigned facility to include: supervising and directing work; ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, reporting any damages, mechanical or other breakage or malfunction, and reporting/correcting safety hazards, following up as necessary. Serves as fund custodian, ensuring internal controls (e.g., cash handling, daily accounting of funds, inventory, property and vehicles) are in place and in compliance with regional standards, procedures and objectives.
Ensures registers are properly rung out at the end of each shift, change funds are properly accounted for and secured. Reports all cash discrepancies in accordance with local directives. Assists with the annual budget. Serves as property custodian for all equipment and ensures the appropriate receipt, tagging, and disposition of assets. Performs a variety of related administrative duties, keeping abreast of requirements and deadlines.
Prepares purchase orders for equipment, parts and supplies as required. Records contractual information, fees and payments into a computer database and prepares reports as required. Oversees a sailing instruction program (e.g., classroom and on the water), a rental fleet, and/or a ship's store/resale operation, depending upon assigned site. Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading of equipment into personal vehicles.
Ensures grounds and facilities are maintained and clean (e.g., cleans park tables, collects/empties trash cans, barbecues, pavilions, docks, and rental equipment to ensure they are in serviceable condition). Supervisory duties comprise 25% of the incumbent's time and include but are not limited to: Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary. Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.
Directly supervises assigned staff to include a diverse work force of Non-Appropriated Fund (NAF) civilians. Operates a professional Recreational Lodging operation, consistent with those services and amenities provided in a similar commercial business. Oversees the day-to-day management and maintenance of the Recreational Lodging property and insures that all discrepancies are corrected in a timely manner.
Establishes and manages a proactive guest relations and communication program to achieve and maintain superb customer service ratings. Develops and implements rental rates. Ensures proper budgetary and accounting policies are implemented, providing effective cost control measures so a minimum self-sufficiency of 100% is maintained for the program. Manages and purchases Furniture Fixture & Equipment (FF&E), supplies and equipment to maintain the facility.
Reviews all financial documents for accuracy and forwards to the Fleet Readiness business office for processing. Establishes internal controls to protec