Program Applications Specialist

The Greater Los Angeles (GLA) VA Health Care Systems Health Administration Service is recruiting for two (2) Program Applications Specialist. The incumbent serves as the integrator that coordinates the business process and software functions. This position provides continuous business oversight for a variety of software programs integral to the overall administration, operations of the business and effects programmatic changes at the facility level.

Major duties: Duties include but are not limited to: Coordinates ongoing data collection and performs analysis to determine optimalorganizational performance. Uses available data to determine current performance and develops and implements local performance measures as needed to assess current status and determine areas targeted for improved effectiveness and efficiencies of Business Office practices.

Develops initiatives which will enable the facility to provide quality health care to its population while operating in a more effective and efficient manner. The incumbent performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention. Incumbent designs and develops dissemination and training materials, local standard operating procedure (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training.

Identifies system inefficiencies and develops studies or data collection techniques relatedto specific identified problems. Coordinates with other staff to identify information needs and develops data collection methods and report formats to meet those needs. The Program Application specialist organizes, compiles, summarizes, and analyzes the data collected and develops reports which reflect the scope of activities and identifies trends and opportunities for improvement.

Incumbent researches problems that impact the quality and efficiency of Business Office operations. Follows through to insure program requirements are met and planned actions have been initiated and are effective. The incumbent recommends and implements amendment of business office programs where necessary. The incumbent is responsible for the coordination, planning, implementation, and training for service and facility staff in business and functional areas for various information technology.

The incumbent serves as the functional "expert" for matters relating to the Patient Information Management System (PIMS) core package. The incumbent provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. The incumbent plans initiatives for hardware and software needs for the service. The incumbent is responsible for the preparation and implementation of the business contingency plans for system failure specifically addressing manual system backup plans addressing how day to day business will be conducted for long and short-term outages.

Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data. Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am - 4:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position Position Description/PD#: Program Applications Specialist/PD13272A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements: You must be a U.S.

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