Secretary (Office Automation)

The person in this position serves as the Secretary for the Fiscal Service at the VA Medical Center in, Lexington, KY. Major duties: ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include, but are not not limited to. Serves as the initial point of contact for visitors and callers to the Fiscal Service.

The incumbent establishes the nature and importance of the contact. Maintains the calendar for the Chief and schedules appointments and conferences based upon knowledge of current issues of importance and workload. Coordinates calendar of the Chief, and has exclusive control and complete authority for commitment. Anticipates and prepare any materials the Chief may need prior to any scheduled meetings.

Reminds the Chief of appointments and briefs them on important matters to be discussed. Arranges for meetings, makes reservations for meeting room, and notifies participants. Maintains the Chief's personal file of correspondence, investigations, information, effectiveness reports, and similar subjects. Manages all travel arrangements for the Chief (includes plane and hotel reservations, travel orders, and procurement of a government car).

Receives telephone calls and visitors, screening calls, handling problems of a procedural and general nature, tactfully referring calls and concerns to appropriate areas of the medical center, resolving these issues independently. Receives and listens to complaints and grievances from patients or from individuals on behalf of patients (family members, congressional aides, etc.), investigates the complaint or refers to the appropriate section, initiates action or changes necessary to rectify the situation, and reports corrective action taken to patient and/or representative after informing the Chief of the outcome.

Serves as the primary timekeeper for the Fiscal Service. Performs other duties as assigned. Work Schedule: Monday - Friday; 7:30 am - 4:00 pm Recruitment & Relocation Incentives: Not authorized Telework: This position may be authorized for ADHOC telework. Telework eligibility will be discussed during the interview process. Requirements: You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.

In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.

A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the age