Commercial Excellence Leader, India

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges.

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Job Description Job Description 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. Position Summary Lead the establishment, stabilization, and transformation of Solventum’s Commercial Excellence India capability center.

This role is designed to provide strong local leadership for a blended India-based team while ensuring transitioned work remains reliable, measurable, and continuously improved. In the first phase, the leader will guide the transition of selected work from Sales Productivity, CRM Administration, PACE, and Samples Management into the India center with disciplined knowledge transfer, service controls, and business continuity.

In the second phase, the leader will help mature the center from execution support into a scalable capability for process excellence, automation, AI-enabled operations, data-enabled service improvement, and reusable digital services. The role is accountable for the health, capability, culture, service performance, and development of the India site. Functional priorities, process standards, and domain-specific direction remain connected to the contributing functions, while this leader creates the local operating environment, talent model, governance rhythm, and continuous-improvement engine required for the center to perform as one integrated capability.

Role Intent and Boundaries Provides direct people leadership, site stewardship, and delivery health management for India-based talent supporting Commercial Excellence and adjacent Commercial Experience work. Ensures transitioned services are stable, measurable, and supported by clear SLAs, escalation paths, quality baselines, capacity plans, and process documentation. Partners with contributing function leaders on priorities, service expectations, process standards, and role-specific performance input rather than replacing their functional accountability.

Builds an automation- and AI-ready operating model that improves throughput, reduces low-value manual work, and strengthens seller, customer, and patient support outcomes. Does not act as a separate strategy team, duplicate regional commercial leadership, or become a catch-all intake point for unstructured work. Work moves into the center only when scope, decision rights, process maturity, and success measures are cl