Designated Beauty Advisor - Victoria Beckham

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The  Specialist, Designated Beauty Advisor  develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. Specific responsibilities include (but are not limited to) the following:   Consistently deliver extraordinary service to all customers  Exceed all sales and service personal goals and targets  Exceed all sales and service brand goals and targets  Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients  Share expert level of product knowledge with entire store selling team  Maintain solid relationships with buyer, vendor, and selling manager  Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis  Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars  Perform floor recovery, visual merchandising, price change, and related sales support tasks  Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc  Resolve all customer service issues and partner with selling management on any issues outside of guidelines  Comply with all Health & Safety policies and requirements  Ensure compliance with privacy policies, regulations, and cyber security measures  Perform other duties, as assigned  The ideal candidate:   High school diploma  Proven ability to exceed sales targets  Highly collaborative; working with and through others in a team-oriented environment  Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision  Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays  Minimum of two or more years’ experience in a commission-based sales environment  Prior retail sales experience as a product specialist in a luxury environment preferred  Entrepreneurial, competitive, self-confident, and self-motivated  Fully bilingual in French and English  The measures of success:     Contribution to financial objectives   Individual objectives linked to the achievement of department goals  Feedback from internal and external clients       Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche : $17.85 - $29.25 / 17,85$ - 29,25$ (per hour / de l’heure) This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.

The range stated is the starting range for this position. Offers may vary with experience, qualifi