Director Integrated Care Coordination

Number of Positions In Requisition 1

 Job Details The Director of Integrated Care Coordination provides strategic and operational leadership for the Inpatient Care Management Department in alignment with hospital and Jefferson Health enterprise goals. In collaboration with Regional Director of Integrated Care Management and hospital leadership, the Director oversees all departmental operations, growth, and performance.

This role is responsible for planning, directing, and coordinating an integrated care coordination and inpatient case management program across assigned acute care sites. The Director drives process improvements, innovation, and resource optimization to enhance quality outcomes and ensure seamless patient transitions across the continuum of care. Job Description Summary The Director of Integrated Care Coordination provides strategic and operational leadership for the Inpatient Care Management Department in alignment with hospital and Jefferson Health enterprise goals.

In collaboration with Regional Director of Integrated Care Management and hospital leadership, the Director oversees all departmental operations, growth, and performance. This role is responsible for planning, directing, and coordinating an integrated care coordination and inpatient case management program across assigned acute care sites. The Director drives process improvements, innovation, and resource optimization to enhance quality outcomes and ensure seamless patient transitions across the continuum of care.

Job Duties Provides strategic and operational leadership for the care management department, aligning programs and goals with the hospital and Jefferson Health's mission, vision, and strategic plan. Develops and oversees departmental structures, policies, and processes to ensure high-quality, efficient, and compliant care coordination, discharge planning, and authorization processes. Directs and evaluates departmental operations and performance, including staffing, budgeting, quality initiatives, and integration of clinical best practices across multiple facilities using high reliability organizational principles.

Collaborates with physicians, hospital leadership, multidisciplinary teams to facilitate effective care progression, discharge planning, and transitions across the contiuum of care. Ensures regulatory and payer compliance and drives continuous improvement through data analysis, performance measurement, and innovation in population health management. Provides administrative oversite of daily operations, ensuring proper staffing, role deployment, and departmental effectiveness.

Monitors productivity, vacancies, and turnover; develops stratigies to recruit, retain, and develop staff. Guides managers in variance reporting and maintains departmental operating budgets. Serves as a resource for and mentor for managers and team members, fostering professional growth and performance excellence. Leads initiatives to develop, evaluate, and refine services to improve care quality, efficency and patient outcomes.

Facilitates implimentation of best practices and utilization management processes across the contiuumm. Oversees quality and data-driven performance improvement efforts, analyzing key metrics (e.g. LOS, Avoidable days, discharge barriers) to enhance outcomes. Identifies and applies technoligy solutions to support challenges and develop sustainable process improvements. Resolves complex issues related to patient care, discharge planning, coordination with families, agencies and payers.

Represents the department and Jefferson Health in internal and external committees, task forces, and professional forums. Promotes multidisciplinary collaboration through forums that address regional care delivery strategies and population health initiatives. Build relationships with healthcare providers and community organizations to support seamless patient transitions and resource optimization.

Ensure departmental compliance with r