Job at a glance
About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Enterprise Technology Department The Enterprise Technology department operates as part of the IT function, alongside AI, Cybersecurity, Process & Governance, and Enterprise Strategy & Delivery. Within Enterprise Technology, IT Engineering supports Infrastructure, Network, Service Desk, and IT Service Delivery teams by implementing engineering practices, automation capabilities, operational processes, and tools that help the department deliver reliable services.
The Enterprise Technology Department delivers enterprise-grade infrastructure, networking, end-user services, and service delivery capabilities that support Vantage's global operations. The IT Engineering organization contributes to this mission by executing department priorities, implementing automation and service management practices, and supporting operational consistency across Enterprise Technology.
The team collaborates with Infrastructure, Network, Service Desk, and IT Service Delivery functions to improve reliability, efficiency, and service outcomes while aligning to established Enterprise Technology standards and priorities. IT Engineering Team The IT Engineering team supports Enterprise Technology by implementing the frameworks, processes, automation platforms, and collaborative tools that help IT teams operate more effectively.
The team focuses on execution, operational enablement, service management support, configuration and asset intelligence, infrastructure automation, and consistent engineering practices within the IT Engineering scope. Position Overview This role can be based in Denver, CO following our flexible work policy (3 days in-office, 2 days flexible). The Director, IT Engineering, Global leads the IT Engineering department within Enterprise Technology and is responsible for executing established technology priorities, delivering engineering initiatives, and supporting reliable IT service delivery.
This role emphasizes implementation, operational execution, automation, service management support, and measurable departmental results. The Director partners with Infrastructure, Network, Service Desk, and IT Service Delivery teams to implement scalable, secure, and supportable solutions aligned to Enterprise Technology direction and business needs. Essential Job Functions Lead the execution of IT Engineering priorities, initiatives, and delivery plans within Enterprise Technology.
Implement automation and standardization initiatives to improve departmental efficiency, consistency, and risk reduction. Support ITIL-based service management, configuration management, and operational metrics for IT Engineering-supported services. Execute work in alignment with established security, regulatory, and governance requirements. Develop and mentor a high-performing IT Engineering team supporting multiple regions.
Partner with cross-functional teams to implement IT Engineering solutions that integrate with existing Enterprise Technology services. Collaborate with Service Delivery and IT Construction teams during new site activations and infrastructure deployments. Duties Manage end-to-end lifecycle of IT engineering projects, including planning, design, implementation, and support. Establish KPIs and reporting mechanisms to measure performance and reliability.
Maintain documentation and enforce change management processes. Implement operational controls, reporting routines, and audit support processes within the IT Engineering scope. Support the adoption of ITIL best practices, including incident, problem, and change management