Director, IT Vendor Management

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Director, IT Vendor Management to join our growing team in Daytona Beach, FL or Plano, TX! The Director of IT Vendor Management within the Office of the Chief Information Officer (OCIO) is responsible for establishing and leading the vendor management strategy, governance, and performance oversight for all technology suppliers.

This role ensures that third-party relationships deliver maximum business value, minimize risk, and align with enterprise technology and financial objectives . The Director will oversee the full vendor lifecycle—from sourcing and contracting through performance management and renewal/exit—while partnering closely with IT, procurement, legal, finance, and business stakeholders. How You Will Contribute:     Vendor Strategy & Governance   Develop and execute a comprehensive IT vendor management strategy aligned with enterprise and technology priorities   Work with sourcing to establish governance frameworks for vendor selection, onboarding, performance management, and offboarding   Help define policies, standards, and controls to drive consistency   Create a vendor segmentation model (strategic, preferred, tactical) to prioritize oversight and engagement     Vendor Performance & Value Management   Implement and oversee vendor performance management processes, including SLAs, KPIs, and scorecards   Drive accountability for vendor outcomes, including delivery quality, service levels, and innovation contributions   Ensure vendors deliver measurable business value, including cost optimization, productivity gains, and risk reduction   Lead regular business reviews with key vendors to assess performance and identify improvement opportunities       Contracting & Commercial Oversight   Partner with procurement and legal teams to negotiate contracts, pricing, and terms   Ensure contracts include appropriate service levels, penalties, security requirements, and exit provisions   Optimize vendor spend through consolidation, renegotiation, and demand management strategies   Provide financial oversight of vendor budgets, forecasts, and total cost of ownership       Risk, Compliance & Security   Ensure vendors comply with enterprise risk management, cybersecurity, and regulatory requirements   Partner with information security and risk teams to conduct due diligence and ongoing risk assessments   Monitor and mitigate third-party risks, including operational, financial, and reputational exposure   Maintain vendor continuity and contingency planning       Stakeholder Engagement   Act as a strategic advisor to IT and business leaders on vendor-related decisions and opportunities   Provide transparency into vendor performance, risk, and financial impacts   Align vendor capabilities with business needs and technology roadmaps   Facilitate cross-functional collaboration between IT, procurement, legal, and finance       Process Improvement & Capability Building   Establish tools, systems, and automation to improve vendor tracking, reporting, and insights   Drive continuous improvement in vendor management processes and maturity   Build and lead a high-performing vendor management team   Support integration of vendors and contracts through acquisitions and organizational changes     Skills & Experience to B e Successful:   Required:   10+ years of experience in IT, sourcing, vendor management, or procurement   5+ years of leadership experience managing vendor management or strategic sourcing teams   Proven track record managing large, complex vendor portfolios with significant spend   Experience in decentralized or multi-entity organizations (preferred: insurance, financial services, or similar industries)   Strong experience in contract negotiation and vendor performance management   Bachelor’s degree in Busin