Distributor Client Services ADS Team Senior Technical Associate

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Senior Technical Associate – Distributor Client Services Locations : Basildon, Essex | Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide.

Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more. This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment.

You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry. At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients.

As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive!

Get To Know the Team Distributor Client Services (DCS) provides a bespoke, end‑to‑end service to Distributors, Corporate Clients and Nominees, acting as a single point of contact for all operational and servicing needs. The team delivers enhanced turnaround times on enquiries, value‑added services and a strong focus on relationship management. The ADS Team (Automated Dealing and Settlement) supports this by handling the oversight and administrative support of electronic transfer of assets, shareclass conversions & supporting EMX and Calastone dealing, CREST and Calastone Settlement, and ISA transfer and electronic stock reregistration via Equisoft.

Our oversight services cover from 8am to 8pm Monday-Friday and the team work on a rota basis to cover these operating hours. We offer hybrid working after completion of all necessary training. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more!

Responsibilities: Ensure SS&C consistently meets client expectations in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Perform and evidence all required daily controls and monitoring for Straight Through Processing (STP) order routing, settlement, electronic re‑registration and share class conversions. Complete all dealing and settlement control activities accurately and within required timeframes.

Maintain reconciliation oversight for all STP settlement functions, ensuring timely investigation and resolu