Equipment Finance Operations Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing The Equipment Finance team supports clients with lending and leasing solutions that help them grow their businesses with confidence.

As an EF Operations Manager, you'll manage the operational activities that support the full life cycle of equipment finance transactions, from documentation and closing through ongoing servicing and final payoff. You'll work directly with clients and internal partners to support a seamless transaction experience, responding to inquiries, resolving issues, and helping ensure each transaction is handled accurately and efficiently.

You'll oversee the preparation and review of loan and lease documentation, monitor collateral documentation requirements, and help ensure transactions are booked accurately and maintained in line with internal standards. You'll also support payment processing, payoffs, and transaction monitoring while delivering a responsive, professional, and client-focused experience. In this role, you'll bring sound judgment and deep operational expertise to support accurate, timely, and well-controlled execution across the portfolio.

At CIBC, we provide a flexible work environment to help you thrive. You’ll have the ability to manage your work activities within a hybrid or remote work arrangement, balancing on-site and remote work as required by business needs. How you'll succeed Operational execution - Manage day-to-day equipment finance operations across the full transaction life cycle, including documentation, closing, servicing, payment processing, and payoffs.

Client support - Engage directly with clients to support transaction closing and servicing activities, respond to inquiries, and provide a high standard of professional, timely service. Documentation management - Review and coordinate loan, lease, and collateral documentation to help ensure accuracy, completeness, and alignment with internal policies, procedures, and regulatory requirements. Transaction oversight - Monitor booked transactions and outstanding items, identify discrepancies or operational risks, and take action to resolve issues in a timely manner.

Partner collaboration - Work closely with internal partners across sales, credit, legal, and servicing teams to support smooth transaction closing and ongoing portfolio administration. Process improvement - Identify opportunities to improve workflows, strengthen controls, and enhance the efficiency and consistency of operational processes within Equipment Finance. Who you are You have relevant experience.

You bring 10+ years of experience in equipment finance operations, including loan and lease documentation, transaction closing, servicing, collateral monitoring, and client interaction. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You give meaning to data. You enjoy investigating complex problems and making sense of information.

You communicate detailed information in a meaningful way. You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You can demonstrate experience in Microsoft Office products and loan and lease servicing environments. It’s an asset if you have experience with Aspire. You have a degree/diploma in