Executive Director, Global Client Delivery Biotech

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges.

As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world.

Together, we’re improving health and improving lives. Labcorp is hiring a hybrid Executive Director, Global Client Delivery Biotech to join our team at 8211 Scicor Drive, Indianapolis, Indiana, with the flexibility of a hybrid work schedule! Work Schedule Monday – Friday, day shift Job Responsibilities: Primary areas of focus : People: Provide an environment where people can build their careers, thrive, and continuously develop new skills and capabilities.

Process: Drive a culture of continuous improvement and operational excellence through the adoption of technology, automation, data-driven decision making, and process innovation. Contribute to ongoing and sustainable improvements in quality, speed, and service delivery for the GSM, SDL, and RSC functions while ensuring alignment with the broader PM organization (Study Management, Maintenance, and Setup).

Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program focused on continuous improvement, innovation, and client value creation. Technology & Innovation: Champion the evaluation and adoption of technologies, digital capabilities, and new ways of working that simplify processes, reduce manual effort, increase scalability, and enable teams to provide faster, more responsive, and differentiated service to clients.

Key Responsibilities Provide leadership and oversight for the Biotech Project Management organization, including the Global Study Manager (GSM), Study Design Lead (SDL), and Regional Study Coordinator (RSC) functions, ensuring alignment with organizational objectives, client expectations, and business growth strategies. Build, lead, and develop a high-performing organization by attracting, retaining, and developing top talent.

Foster an inclusive, accountable, and engaging culture that supports employee growth, succession planning, and leadership development. Drive workforce planning and organizational readiness to support current operations and future growth while ensuring efficient use of resources and adherence to budget commitments. Accountable for the overall performance, quality, operational effectiveness, and business outcomes of the Biotech Project Management organization.

Establish clear objectives and monitor performance metrics. Lead strategic resource planning and allocation to ensure optimal delivery performance, client satisfaction, and achievement of service level commitments across the portfolio. Ensure consistent governance, standardization, and continuous evolution of project management processes, procedures, and operating models to support scalability, quality, and operational excellence.

Partner with senior leadership to develop and execute organizational strategies, business plans, and transformation initiatives that strengthen competitive advantage and support long-term growth. Champion Project Management excellence across Labcorp by advancing PM capabilities, promoting best practices, and strengthening collaboration across business units and project management disciplines. Drive a culture of continuous improvement, innovation, accountability, and oper