Job at a glance
Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.
That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: This role is responsible for conducting oversight of multiple teams of reviewers, ensuring quality at the source of our reviews, and delivering client delight.
This will include coaching individuals, ensuring that team members are mastering the appropriate skillsets, and ensuring that client engagements are aligned to our agreements. This role will oversee resources on projects and be responsible for continuous communication with team members, along with executing project lifecycle tasks for transaction monitoring engagements. This role is also responsible for performing quality assessments on transaction activity reviews, investigations and customer due diligence reviews on customers that have been alerted for potentially suspicious activity, as well as other financial crime events.
Primary Responsibilities: Fostering a collaborative environment: Developing and maintaining a strong team to ensure customer delight. Staying informed on all aspects of the engagements to ensure on budget, on time delivery of work product. Risk Management: Identifying project risks and taking appropriate action with key stakeholders to minimize the impact of risks. Project Lifecycle Management: Support the management of projects, including engagement planning, execution, evaluation, and maintenance.
Ensure production consistency across team members completing alerts, performing investigations, enhanced due diligence reviews for potentially suspicious activity, making risk-based SAR recommendations, and preparing SARs. Reporting & Analysis: Create, maintain, and provide regular reporting to both internal and external business parties regarding engagement status. Professional Development: Maintain a solid working knowledge (functional and operational) of the rules and regulations, including but not limited to, BSA, USA PATRIOT Act, OFAC and Sanctions Screening.
Career Coaching: Responsible for managing the career development of team members, assisting with performance evaluations, facilitating year-end discussions, and providing ongoing guidance to support the professional growth and advancement of the team. Qualifications: Minimum of a College Bachelor’s degree 3 - 5 years minimum experience in financial crime compliance management, retail banking, commercial banking, and/or global diversified financial services organizations.
1–3 years working in a Project Management role Knowledge of the laws applicable to money laundering, to include the BSA, USA PATRIOT Act, OFAC requirements and suspicious activity reporting requirements. Strong writing, analytical, and communication skills and the ability to multi-task and complete projects on time. Strong research skills and sound knowledge in the use of the Microsoft Office Suite and experience with on-line research systems including the Internet.
Knowledge of client and transactional monitoring processes. Detail oriented with the ability to multitask and quickly adapt to changing assignments. Ability to work autonomously and with teams in different locations. Highly effective communication with all levels of the organization. Ability to anticipate, draw conclusions, and adapt to changing needs and demands. Excellent verbal, written and interpe