Fraud Investigator - Multiple Vacancies

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Labor Job Class Code : 5040 Grade : 22 (Professional/Technical) Salary :  $47,646.56 - $66,491.36/Annually - includes a 1% stipend Location : Presque Isle, Portland, Lewiston, Augusta, ME Opening Date : September 3, 2026 Closing Date: September 18, 2026 Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Are you a detail-oriented investigator with an exceptional eye for detecting fraud and misrepresentation? Do you have the analytical confidence to make tough decisions and stand by them? The Maine Department of Labor’s Bureau of Unemployment Compensation is seeking two Wage Fraud Investigators to safeguard Maine’s Unemployment Trust Fund. In this pivotal role, you will investigate potential benefit overpayments—determining whether discrepancies stem from simple errors or intentional fraud—and oversee necessary corrective actions.

Additionally, you will analyze identity documents to detect and prevent identity theft, ensuring benefits reach legitimate claimants. Key Expectation: To succeed in this role, you will develop a deep operational knowledge of the full Unemployment Claims lifecycle, including claims entry and eligibility adjudications. Primary Responsibilities: Interview claimants, employers, and other witnesses largely by phone to determine claimant eligibility for compensation and which employer account, if any, to charge.

Writes clear and concise decisions to document UC benefit determinations and which employer account, if any, to charge. Evaluate and assess all investigative information to make referrals and determine and initiate the best course of action that protects the State’s application of laws, rules, and use of unemployment funds. Explains laws, regulations, commission rules, precedents, and Department policies regarding eligibility, disqualifications, and appeals to provide information to claimants, employers, and the public.

Investigates, researches, and documents allegations of misrepresentation and fraudulent claims to determine validity and prepare reports of investigation. Testifies at hearings and in court to present and justify written decisions rendered. Plans, assigns, and oversees the work of subordinate staff, as well as provides training to ensure applicable laws, rules, regulations, and policies are applied consistently and equitably.

Knowledge, Skills, and Abilities: Knowledge of In‑depth interviewing techniques Clear and concise report writing Strong oral and written presentation of evidence and facts Strong attention to detail, accuracy, and professional judgment. Ability to communicate findings clearly and confidently in both written and verbal formats. Ability to Ability to analyze complex or incomplete information and make a well‑reasoned, defensible decision based on available evidence.

Communicate effectively. Write clearly and effectively. Determine benefit eligibility. Interpret and apply laws, rules, and regulations in specific circumstances. Compile and analyze facts, reach logical conclusions, and make sound recommendations. Deal effectively with irate or confused clients. Demonstrate competent time management. Write complete and understandable decisions and reports. Plan, direct, and coordinate the work of subordinate staff.

Minimum qualifications: (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience). A Bachelors Degree in Business Administration, Human Resources, Economics, Finance, or related field and two (2) years of technical, administrative, or paraprofessional support level experience in public contact