Manager Technology - Redshift

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description: About Us At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world. If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you.

Here,  your career can truly take flight. Job Summary As a Manager Technology – Redshift, you'll lead the AWS Redshift Platform team, driving technical strategy, platform reliability, scalability, cost optimization, and stakeholder management for the enterprise and departmental Redshift environments. In this role, you'll provide People-focused leadership to a high-performing Engineering Team while driving the delivery of scalable, secure, and reliable cloud-based data solutions built on modern AWS technologies and DevOps practices.

The Redshift Platform team owns, manages, administers, and evolves the Redshift platform for Southwest Airlines Enterprise and Departmental analytics environments, powering machine learning and AI initiatives. The organization is data-driven, and Technology manages how data is collected, stored, and exposed across the enterprise using modern cloud architectures, tooling with a DevOps mindset. Your work will directly enable data-driven decision-making across the enterprise while fostering the growth of both your team and the technology capabilities that support Southwest's long-term success.

Model the Southwest Way Guide and lead team members using SWA talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization Participate fully in organizational processes and initiatives, i.e.

performance management, interviewing, budgeting, training, etc. Lead the resolution of organization, team and individual issues, making appropriate decision Develop and execute strategies and processes to improve performance and the value of products and services provided Lead cross-functional Teams to deliver solutions and services to meet enterprise needs Provide Technical thought Leadership related to assigned functional areas Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams Work with Technology and business partners to measure financial benefits and demonstrable business value Owns the Redshift platform strategy and roadmap, aligned to enterprise analytics, ML, and AI needs.

Provides People leadership – hiring, mentoring, and growing engineers, tech leads as well as other roles; owns performance management and career development; builds a culture centered on engineering excellence, ownership, accountability, and data quality. Provides tech