Office Manager- Pittsburgh

About the Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change.

These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart.

And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together. About the Role In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Office Manager- Pittsburgh This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

About the Tanger Perks: Competitive salary Generous Suite of Medical, Dental, and Vision Benefits 401(k) match Paid PTO and Holidays Paid Volunteer Hours Team Member Paid Leave Programs Tuition Reimbursement Wellness Incentives Group Life and Disability Insurance Voluntary Benefits Team Member Discounts And more… How can you contribute to what we do? The Office Manager role supports all center functions and procedures while executing multi-dimensional center office responsibilities, ensuring the smooth and efficient facilitation of property management overall toward best-in-class experiences for Retailers, Shoppers, Vendors, and Internal Employees.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Develop and implement office policies and procedures, identifying opportunities for office management improvement and implementing new systems. Manage day-to-day administrative functions. Maintain an organized office environment, ensuring all reports, presentations, and other documentation are prepared and available for the Management team. Provide administrative support to the management team, including calendar management, due date assignments, meeting coordination, and travel arrangements.

Oversee the proper functioning of office equipment and liaise with IT support for any technical issues. Create and maintain an onsite filing system for documents and records adhering to data protection regulations as required by the Company. Handle incoming calls, emails, and mail promptly, efficiently, and professionally. Oversee cash and credit card handling functions where applicable in accordance with company policies and procedure.

Work with Credit and Collections department to follow up with tenants that have past due balances. Determine reason for late payment and get commitment for payment date. Follow up with tenants until account is brought current. Notify A/R Manager of tenants with financial problems and those with delinquent accounts. Coordinate and prioritize tasks such as correspondence, scheduling, and data entry.

Manage Tanger Ambassador staff (where applicable). Ensure staff adheres to all Tanger policies related to conduct, attendance, and overall performance of the role. Provide leadership for improvement plans for employees who fail to meet expectations and recognize high performing talent. Own recruiting, onboarding, and training staff including training sessions for sampling campaigns, marketing activations, and other events as needed.

Collaborate with corporate accounts payable department and oversee property level accounts payable/accounts receivable in Nexus and ma