Patient Registration Representative

Essential Responsibilities Patient Service Representative     Are you passionate about   helping people during critical moments   while building a career in   healthcare customer service ? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. At R1, you ’ ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a   Patient Registration Representative,   you will   be the   first point of contact for patients , ensuring they receive   fast, compassionate, and   accurate   access to care . This is more than registration —   it ’ s   a   frontline healthcare customer service role   where you directly   impact   patient experience, hospital operations, and revenue cycle success. What   You ’ ll   Do:       Provide   exceptional customer service   and assist patients and families with the check-in process   working across multiple computer systems to register patients efficiently    Answer phones and gather accurate   patient information quickly in a fast-paced environment      Support   timely   access to care   by minimizing delays in registration   and answer questions with confidence, clarity, and compassion     Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed    Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect   co-pays   and provide cost estimates when applicable       Collaborate   with nurses, physicians, and care teams to ensure smooth patient flow           No healthcare background?

No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. What   We ’ re   Looking For:       Exceptional   customer service   experience,   communication   and interpersonal skills       Strong composure   and professionalism   in   a   fast-paced environment       Ability to   multitask and prioritize quickly   with   high attention to detail       Comfortable   with shifting priorities based on patient needs       Experience with   patient access, medical registration, insurance verification, or front desk   is a plus (but not required )     High School Diploma or GED    Ability to pass background check, drug test, and meet vaccination requirements            What   You ’ ll   Gain:       Experience in   healthcare administration & patient access       Exposure to   revenue cycle, insurance processes, and hospital operations       Opportunity   for growth within R1       A team environment focused on   innovation, collaboration, and patient experience       Meaningful work supporting patients during urgent and emotional moments            Why You’ll Love This Job:         Make a Real Difference : Patients lean on you for support and reassurance.

You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times. Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth. Fast-Paced, Never Boring : You’ll move between systems, phone calls, and in ‑ person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed. R1 is the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Your Healthcare Career Starts Here     If you’re a compassionate communicator, a quick learner, and someone who thr