Job at a glance
Axos Clearing LLC Target Range: $50,000/Yr. - $70,000/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 5% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 5% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job The Program Enablement Analyst supports the Enablement function within the Securities Strategy & Execution team, which is responsible for managing change resulting in a better client experience and strategic outcomes. The role collaborates with cross-functional teams to plan and implement change for employees and clients, bringing project management discipline to the delivery of change plans, enablement content and communications.
The role is scoped to assume ‘run the business’ content and communication portfolio, recurring publications, and the RIA Connection communication cycle. The position supports the four primary function objectives of Enablement: prepare employees and clients for change through proper planning and communication; support employees and clients with training and resources so they adapt smoothly; minimize resistance by addressing concerns and communicating the benefits of change; and maximize the benefits of new initiatives so they produce positive outcomes for the organization and its members.
Responsibilities: Change Plan Intake & Tier 1 Support Own the end-to-end enablement plan for Tier 0 & 1 changes, from intake through publication and dissemination. Facilitate partner and alignment meetings with initiative owners, product, service, and relationship management to establish scope, audience, timing, and dependencies for each change Apply the standardized change approach to determine the appropriate support tier for each incoming request and document the rationale for the tier assigned Build the change plan, including tactics, audiences, sequencing, and artifact list, and route it through review and approval Maintain project management hygiene for all assigned change plans so status, owners, and blockers are current and visible Tier 0 & Tier 1 Content Production Produce Tier 0 content across the standing channels: RIA Connect / Custody Connection, Axos Connection, TV display slides, AXcelerate publication, and Axos Insights Draft Tier 1 talking points and route them through the established review and approval path Develop change artifacts including FAQs, talking points, user guides, job aides, and video demos in support of assigned changes Adapt documents and presentations for the intended audience, maintaining consistent voice, terminology, and brand standards across all channels Publish approved content to the centralized SharePoint and confirm the change calendar reflects the delivery RIA Connection Coordination & Content Coordinate the weekly RIA Connection cycle, including the weekly call topics email and gathering content from contributing teams Draft and review RIA Connection content, working with subject matter experts to confirm accuracy before publication Manage contributor deadlines and escalate gaps early enough to protect the publication date Recurring Publications & Communications Build and publish recurring communications in Contact Monkey, including AXcelerate, Liberty / Host / Tech Roundup, and Axos Transformation Times Gather and review Azure DevOps release content for inclusion in technology-facing publications Route publications for manager review and approval, publish on schedule, and archive to SharePoint Support call campaigns, including intake, stakeholder alignment, business requirements definition, Salesforce ticketing, and internal communication Program Operations & Governance Develop and review process maps documenting enablement intake, tiering, production, and publication work