Retail Supervisor (38 hours) - Edinburgh

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team.

Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES:   Open and close the store following the correct company procedures   Encourage continuous improvement through ongoing feedback   Support the Store Management team on overall store and back of house standards   Assist in training and coaching Associates   To achieve personal KPIs and contribute to overall store performance   Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store   Help to ensure the store remains commercial as possible following company guidelines    Adhere to company’s policies and procedures   Responsible for maintaining health, safety, and environmental standards in store     Perform other duties that as required from the management team     REQUIREMENTS FOR SUCCESS:   Team Player   Previous retail experience desirable or proven experience in a team environment   Demonstrate customer service skills   A passion for retail and sales   Desire to learn   Ability to perform basic maths and general retail operational processes   Understanding of POS register systems    Effective communication skills   Flexible work schedule including weekends and holidays     ADDITIONAL BENEFITS:   Competitive compensation   Potential to earn more through our Retail Bonus Scheme   Great development opportunities    Inclusive working environments across all our European locations   Generous staff discount   Project involvement across our European region   Flexible uniform package