Senior DSM Program Inspector

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, September 13, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary This Sr. Program Inspector position serves as a leadership role that supports the training and development of the Program Inspector position, and higher levels of oversight for aligning with FPSC mandated goals related to QA/QC of vendor program performance. The position is also expected to successfully lead projects and initiatives while maintaining a balance between leadership expectations and oversight of the most critical of vendor relationships across the program portfolio.

The Senior Program Inspector works with the leadership to provide oversight of Program Inspectors and Contractors/Vendors, which includes determining key performance metrics, tactical planning and coordination to ensure FPSC compliance is achieved. Responsibilities also include effective collaboration with other internal partners across the residential and non-residential portfolio segments (i.e. Program Managers and Supervisors), and external partners from areas such as Community Relations and Consumer Affairs.

This position oversees and manages inspections of residential and non-residential DSM programs to ensure PSC compliance and code specifications are met; resolving highest level customer inquiries, PSC complaints and damage claims. The position also provides support for the Demand Response and Home Energy Check Programs as needed. Responsibilities Oversee, manage and perform specialized inspections of completed program contractor/vendor work on residential and non-residential DSM programs to ensure QA/QC and compliance as mandated by the PSC.

Manage field activities of Program Inspectors, residential and non-residential program contractor/ vendors performance through continuous monitoring of quality, responsiveness and DSM program compliance. Act as technical liaison between Duke Energy, local and state inspection authorities, builders, contractors/vendors to ensure QC and problem resolution. Responsible for implementing and coordinating strategic plan for training to enhance and increase skill-set of Program Inspectors and contractor/vendor to meet mandated requirements.

Manage contractor/vendor DSM program compliance inspections; invoicing, Fastrack and contractor/vendor feedback surveys to ensure all DSM programs are within PSC compliance. Strategically identify and develop business relationships with contractors/vendors, manufactures, local and state inspection authorities, builders, and 3rd party vendors that result in increased DSM program quality and participation.

Research, recruit, select and train residential and non-residential program contractor/vendors for program participation. Oversee, manage and execute meetings and quarterly evaluations for all contractors/vendors to monitor performance, identify issues and adjust to changing conditions. Develop training seminars for internal and external personnel associated with Demand Side Management & Energy Efficiency goal attainment, DSM Participation and Program Standards, and DSM contractors/vendors participation requirements.

Manage contractual obligations for contractors/vendors DSM programs. Work with Supervisor to develop action plans to achieve defined DSM goals and strategies. Collaborate with Product, Services and Program Manager(s) as well as other associated stakeholders for the implementation, QC of DSM Program filings which meet company goals and PSC mandates. Work with Supervisor to men