Senior Product Manager (Remote)

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Product Management defines, promotes and communicates the strategic roadmap for current and future products.

Work closely with internal and external stakeholders to gather insights, understand current business process, challenges, and opportunities. Identify potential products and emerging markets; conduct market research; generate product requirements; determine specifications; create product roadmap; conduct competitive assessments and product positioning; and craft marketing strategies/campaigns for new product introduction/launch.

Act as primary contact and product evangelist to build awareness, understanding, and user acceptance. Works with customers to develop and prioritize high level product requirements and ensure customer satisfaction and goals are met. Work closely with technology, sales and other cross functional teams to determine plans for product implementation, upgrades and deployments. Participate in creating and driving product positioning and customer messaging.

HOW YOU’LL CONTRIBUTE Drive the vision and delivery of innovative new products to keep the business relevant and competitive Develop, define, maintain and communicate the product strategy and roadmap Translate product strategy into detailed requirements  Determine and conduct market research to identify user need for new products Prioritize product opportunities using criteria and requirements defined during research Define high level customer requirements for the entire customer experience including product features and functions, target markets, and pricing Understands customer needs, pain points, and opportunities and reflecting by developing impactful positioning and customer messaging.

Specifies research needed to obtain market information Develop metrics to assess the success of products and features and determine necessary enhancements Lead and participate in planning meetings and provide advice and guidance on direction of products Collaborate with customers, team members, and outside influencers to ensure a solid and well-rounded understanding of products and developing needs Execute the product roadmap by providing direction to the product development team for product evolution and priorities, ensuring that the experience gained from external market activities, usage analysis, competitive response, and market research is reflected in future product releases Assess market competition by cultivating knowledge of competitor products to identify product gaps, assess and address competitive threats, and gain a competitive edge O ther duties as assigned WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure Bachelor's degree or equivalent combination of education and experience 7+ years’ directly related experience in product or services development Demonstrated leadership KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Strong leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy Knowledge of con