Service Engineer - Jaipur

Service Engineer - Jaipur Are you… Interested in working for an international and diverse company? Interested in developing your career in a leading Printing, Coding and Marking industry? Looking to use your troubleshooting skill? If so, read on! It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. This is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! The selected candidate for this position will handle daily service and support of Videojet’s existing customer base.

You would support sales growth, service growth and customer happiness. The role sees you carrying out repair, installation, maintenance and calibration of Videojet equipment at customer sites. As a Service Engineer on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting, drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate.

In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to. The role will be Onsite based at Jaipur In this role, a typical day will look like: Attend breakdown calls in the region Raise request for parts and close transaction under Warranty, CAMP or Chargeable Completing Installation of equipment’s on site Completing Preventive Maintenance as per schedule Promotion of Service Contract & consumables Demonstration of products to customers Imparts training to the customer Update service report in Oracle Identifying potential parts requirement and get quote submitted and collect Purchase Order Identifying potential equipment requirements and generate Service Leads for sales team The essential requirements of the job include Ability to work well independently and exercise appropriate judgment under general direction.

Ability to prioritize workload, goals and tasks consistent with the department and corporate objectives. Ability to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities. Decision-making and coordination with other departments- To solve technical issues, and interact with key partners for problem-solving Analytical skills and communication skills- Ability to analyze technical problems and provide solutions Education – Diploma / Engineering in any stream.

4+ years of field service experience. Should be familiar with Local language. WHY VIDEOJET: Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business. We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded.

Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. EQUAL OPPOTURNITY: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, relig