Strategic Account Executive

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here . Job Summary The Strategic Account Executive (SAE) serves as the executive liaison to national clients by acting as a strategic relationship leader. Emphasis will be placed on business growth and retention, in addition to providing oversight of service and delivery to clients. The executive will also provide market and industry insight in regard to healthcare policy, benefit trends, and market dynamics in addition to counsel on emerging healthcare trends, cost containment strategies, and employee engagement.

Requirements EDUCATION Bachelor's degree in Business, Management, or related field. In lieu of degree, five (5) years' relevant experience will be considered. LICENSING/CERTIFICATION State Insurance (Arkansas Life and Disability Insurance) License within three (3) months of hire Professional designations from AHIP such as Professional - Academy of Healthcare Management (PAHM), Fellow - Academy of Healthcare Management (FAHM), Certified Health Consultant (CHC), or Certified Life Underwriter (CLU) Strategic Relationship Leader  Serve as the executive liaison to national clients, establish and nurture relationships with senior-level decision makers (VP level up to C-suite)  Develop multi-year strategic account plans tailored to each client’s evolving needs and industry trends  Lead high-level client meetings to review performance, discuss strategic opportunities, and introduce innovative healthcare initiatives  Business Growth and Retention  Responsible for contract renewal and upsell/cross-selling opportunities  Partner with product team to introduce new offerings and enhance client value  Lead renewal negotiations with consultive and data-driven approach  Oversight of Service and Deliver y  Ensure superior client experience by guiding internal teams (account manager, clinical and operational) on the execution of service commitments  Advocate for the client internally while ensuring operational compliance and risk mitigation  Monitor delivery metrics, resolve complex service issues, and identify opportunities for process improvement  Market and Industry Insight   Stay current on healthcare policy, benefit trends, and market dynamics affecting large and jumbo employers  Provide strategic counsel to clients on emerging healthcare trends, cost containment strategies, and employee engagement  EXPERIENCE Minimum 10 years' experience in consulting, sales or account management in the national account market.

SKILLS Executive-level communication and relationship building   Strategic thinking and long-term planning   Financial and business acumen   Collaborative influence across multiple departments within the organization   Skills • Active Listening
• Annual Planning
• Business Acumen
• Business Influence
• Client Needs Assessments
• Coaching Others
• Critical Thinking
• Decision Making
• English Communications
• Financial Acumen
• Insurance Management
• Interpersonal Relationships
• Microsoft Office Development
• Negotiation Planning
• Oral Communications
• Presentation Delivery
• Professional Judgement
• Relationship Based Sales
• Researching
• Sales Growth
• Service Oriented
• Strategic Business Focus
• Strategic Counseling
• Written Communication Responsibilities • Business Growth and Retention  Responsible for contract renewal and upsell/cross selling opportunities  Partners with product team to introduce new offerings and enhance client value  Leads renewal negotiations with consultive and data-driven approach 
• Market and Industry Insight  Stays current on healthcare policy, benefit trends, and market dynamics affecting large and jumbo employers  Provides strategic counsel to clients on emerging healthcare trends, cost containment