Job at a glance
Market Access & Technology Solutions ROLE SUMMARY This principal-level leader manages people and independently leads complex, client-facing revenue management and system integration engagements. The role combines full-suite Model N expertise, deep knowledge in one or more market access domains, disciplined program delivery, IRA experience, and active support of business development and practice growth.
Position Focus Lead and develop a team of functional and technical resources while maintaining accountability for delivery quality, utilization, and client outcomes. Own end-to-end implementations, enhancements, integrations, and transformation programs across the revenue management landscape, with deep experience across the revenue management full suite applications. Provide subject matter leadership in one or more areas: Commercial Contracting, Managed Care, Government Pricing, Medicaid, Technical Architecture/Integration, or Automation.
Operate independently as the engagement lead, establishing the delivery structure, governance, communications, and controls required to execute successfully. Help expand the practice through business development support and relationship building techniques. Core Responsibilities 1. People Leadership & Practice Management Manage, coach, and develop a team of resources across functional, technical, and project delivery disciplines.
Establish clear expectations, provide actionable feedback, support career development, and promote a culture of accountability, collaboration, and continuous learning. Plan staffing and team charter based on project scope, required capabilities, client needs, and delivery risk. Set and reinforce standards for project management, documentation, testing, quality assurance, and client communication. Contribute to recruiting, onboarding, capability development, reusable assets, and practice operations.
2. Client Engagement & Program Leadership Independently lead complex, multi-workstream client engagements from discovery and planning through design, build, testing, deployment, stabilization, and transition to support. Serve as the primary client-facing delivery leader, building trusted relationships with senior business, technology, finance, and operations stakeholders. Develop and manage integrated project plans, timelines, milestones, budgets, resource plans, dependencies, risks, issues, decisions, and acceptance criteria.
Coordinate delivery across client teams, software vendors, system integrators, data providers, and other third parties, with clear ownership and escalation paths. Create and execute governance models, status reporting, steering committee materials, communication plans, and change management plans. Maintain accountability for scope, quality, schedule, financial performance, and client satisfaction.
3. Revenue Management Provide functional and technical leadership across the pharmaceutical revenue management ecosystem, including integrations with ERP, data platforms, chargeback, rebate, pricing, membership, and financial systems. Apply hands-on experience to guide solution architecture, configuration, integration, data conversion, testing, deployment, and operational readiness. Assess current-state processes and systems, define future-state operating models, and translate business requirements into scalable solution designs.
Lead design decisions across master data, transaction flows, calculation logic, interfaces, controls, reporting, and reconciliation. Identify opportunities to simplify processes, strengthen controls, improve data quality, and automate manual activities. 4. Functional & Technical Subject Matter Expertise Demonstrate deep expertise in at least one of the following domains, with the ability to connect business requirements to system and data implications: Commercial Contracting; Managed Care; Government Pricing; Medicaid; technical architecture and integrations; or automation.
Partner effectively with cross-functional