Tennis Attendant - Casual

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques.

Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory. TENNIS ATTENDANT   The Four Seasons Resort s Lāna’i is looking for a Tennis Attendant who share s a passion for excellence and who infuse s enthusiasm into everything they do.

Ou r teams h ave the opportunity to shape our guest experience by providing exceptional knowledge o f the Resort and exemplifying the Golden Rule in each interaction. Work authorization r equired . WHAT YOU’LL DO   The Tennis Attendant provides exceptional guest service by welcoming and orienting guests to the tennis facility, coordinating court reservations, equipment, and ball machine usage, and delivering amenities to enhance the overall experience.

Responsibilities include , but are not limited to:   Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction   Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities   Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences   Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience   Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards   And More !

WHAT TO BRING   Successful candidate must possess legal work authorization in United States   The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and s cheduled days and times may vary based on need. Holidays and weekends availability is required . A bility to stand for extended periods, lift up to 5 0 lbs , and push/pull as needed during shifts       JOIN OUR ‘OHA NA & ENJOY OUR AMAZING BENEFITS:   Hourly Rate: $ 2 2.