Treasury Support Sr Specialist

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries.

Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives . At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com .

Treasury Support Sr. Specialist Overview Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach.

Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Headquartered in Dallas, Texas Capital has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio.

We serve clients across the nation in a variety of industries. For more information about joining our team, visit texascapitalbank.com. Job Description Support Specialist is responsible for supporting the Treasury Management Support effort for TC. The Individual must have knowledge of Bank and Treasury/Cash Management products and service offerings. This position will assist Treasury Clients perform their day-to-day activities via phone and email.

This position will answer phone calls, manage a dedicated email inbox, prioritize client requests, problem solving, conduct research utilizing various bank systems to respond and resolve clients’ inquiries. Responsibilities This position is responsible for handling escalated client issues related to Treasury Products and Services daily tasks in addition to: Provide high level of client support to clients via phone and email Perform and complete assign tasks in efforts to support all Treasury Management Clients for Texas Capital Assist Management in self- identifying risks and opportunities to mitigate risk and/or enhance client experience Analyze, Assess and immediately engage Product or Technical Support to execute immediate resolution High-Level of verbal and written etiquette to be able to communicate with clients via phone and email Provide processes and system expertise to other areas of the bank as needed for projects, issue resolution or process improvements Knowledge of all internal systems to expedite issues and provide resolutions efficiently and timely Organize and provide support/coverage when needed or requested for high-risk volume/co