Front of House Manager Chicago

FOH Manager — Chicago, IL The Whitaker Group About the role The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations at our full-service restaurant in Chicago, IL. This is a hands-on leadership role for a hospitality professional who thrives in an elevated, guest-first environment and is equally comfortable managing financials as developing a high-performing team.

Responsibilities • Oversee all FOH operations across dining room, bar, and event spaces • Partner closely with BOH leadership to ensure seamless, consistent service • Own P&L reporting, labor management, and cost controls • Lead inventory processes and vendor coordination • Hire, train, schedule, and develop FOH team members • Drive guest satisfaction and resolve escalated issues with professionalism • Execute private events and programmed experiences (buyouts, tastings, special programming) • Uphold brand standards and company policies across all touchpoints • Maintain food safety compliance and ensure team adherence to health standards Qualifications — required • Bachelor's degree in Business , Hospitality Management, or related field • 5+ years of progressive FOH experience in full-service restaurants • Demonstrated experience in a management or supervisory role • Working knowledge of P&L management and inventory systems • Proven ability to collaborate with kitchen and BOH leadership • Current ServSafe Manager Certification (ANSI-accredited) • Valid food handler / food manager permit required for Chicago, IL Certification note Chicago requires a City of Chicago Food Service Sanitation Manager Certificate in addition to ServSafe .

Candidate must hold both a current ServSafe Manager Certification and a valid Chicago Food Service Sanitation Manager Certificate. Qualifications — preferred • Experience planning and executing private events or programmed experiences • Background in upscale or fine-casual dining environments • Multi-unit or new opening experience • TIPS or equivalent alcohol service certification Compensation Competitive salary commensurate with experience.

Benefits package, quarterly bonus eligibility, and growth opportunities within The Whitaker Group's expanding F&B portfolio. The Whitaker Group is an equal opportunity employer.