Job at a glance
Job Summary The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing, maintaining and advancing accounts by regularly contacting customers.
This position reports to the Director of Sales. Essential Duties/Accountabilities Develop customer relationships by providing exceptional customer service with incoming customer communication. Assist in resolving customer relations problems with both dealers and end users. Seek out new business opportunities making outbound sales calls to new and existing customers. Identify trends, opportunities and threats to core business.
Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates. Use sales and account management processes to consult with customers to increase their knowledge of our products and programs. Communicate effectively both externally and internally. Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.
Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms. Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services. Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.
Other duties assigned .