Job at a glance
Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others. · Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices · Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner · Follow designated routes and schedules unless otherwise directed by supervisory personnel.
Report delivery delays to management due to road conditions, accidents or breakdowns · Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route) · Collect empty cases · Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate · Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager · Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle · Ensure load is properly secured prior to travel and at each stop and make adjustments when needed · Complete all daily paperwork fully and correctly each day.
Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports · Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports · Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure · Attend all driver workshops and training sessions · Use company supported applications or systems properly · Represent DFA positively and professionally at all times during interactions with customers or other individuals · The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
Other duties may be assigned as required