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Part Time Server at SaltRock Southwest Kitchen

Northwood Investors LLC

Sedona, Arizona, United States
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Job at a glance

Sedona, Arizona, United States
Location
Northwood Investors LLC
Employer
Server jobs
Category

Guest Service * Greet and make all guests feel welcomed to the restaurant. * Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests. * Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. * Complete all restocking and cleaning duties by performing opening and closing as instructed.

* Memorize menu items, recipes and daily specials in order to answer questions and make recommendations. * Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements. * Attend team briefings. * Present a clean and professional appearance at all times. * Maintain a friendly, cheerful and courteous demeanor at all times.

* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. * Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed. * Be continually aware of, and maintain, the highest standards of safety and hygiene.

Financial Transactions * Control allocated guest checks by following established check-use procedures and legibly documenting all required information as guest orders are taken and processed. * Post food and drink charges and compute final guest check. * Handle cash, credit card, currency conversions and other financial transactions. * Receive proper payment from guest and ensure accuracy of guest check and method of payment.

* Ensure the security of guest payment information. Perform other duties as assigned.

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