Job at a glance
POSITION SUMMARY Provides day-to-today corporate system administration and engineering support for the organization's computer and network systems. ROLE AND RESPONSIBILITIES * Ensures sound integration, data, security, and business architecture design throughout all stages within the capability (platform) lifecycle * Leads the implementation of information security requirements * Leads design and development of proof-of-concepts or minimum viable products as well as architecture design and technology evaluation artifacts * Drive reuse of common services defined by enterprise architecture standards * Provides oversight and governance of technology standards and frameworks for assigned systems and platforms * Participates in development of Enterprise Engineering and Architecture Standards and Practices as required * Establishes the technical framework for the capability (platform) strategy and lifecycle * Works with the capability (platform) manager to define business-value based objectives and user stories for upcoming sprints * Develops innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules * Drives continuous improvements of implementation methodology and service offerings based on customer/employe experiences * Works with developers, administrators, and support staff to analyze incident trends & underlying system problems to identify incremental improvement of opportunities that support/drive key business value drivers * Follows IT Disaster Recovery policy and standards * Responsible for the lifecycle management of Windows OS, ensuring a practical approach to maintaining a common version of software across all desktops in the environment * Architects and implements modern desktop and mobile device management solutions using Windows 10, MEM (ConfigMgr and Intune) * Designs, develops, and implements modern security solutions leveraging Microsoft Defender ATP, Intune, OMS and Device Health * Supports, diagnoses, and troubleshoots technical IT issues as they arise * Assists in identifying and resolving applications and operating system issues that hinder user productivity * Maintains regular and predictable attendance * Performs general clerical duties and special projects as needed