Job at a glance
Primary Purpose Addresses complex performance gaps by designing practice‑rich technical training and facilitating advanced sessions. Uses audience analysis and multi‑source data to target learning barriers and drive measurable on‑the‑job improvements. Duties and Responsibilities Conducts audience analyses (roles, prerequisites, constraints, typical error patterns) to target design decisions. Designs advanced practice (troubleshooting cases, simulations, diagnostic tasks) tied to real job scenarios.
Facilitates specialized sessions that emphasize hands‑on application and decision‑making under constraints. Builds assessment strategies across the learning journey (diagnostics, formative checks, performance tasks). Analyzes assessment and operational metrics (quality escapes, incident trends) to pinpoint content improvements. Drafts improvement plans with measurable outcomes and defines evidence to monitor post‑launch impact.
Partners with subject matter experts to validate technical accuracy and ensure task fidelity. Documents lessons learned and updates design standards to reflect proven practices. Performs other duties as assigned.