Front Desk - Membership Sales Associate

Benefits: Competitive salary Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options tips Merit-based pay increases Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month) About the Position: The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service!

A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager