Residential Sales Associate

Residential Sales Associate Job Title: Residential Sales Associate Company: CertaPro Painters of Roanoke, VA Job Type: Full-Time | Commission-Based Location: Roanoke, VA Compensation: Competitive Base Salary + Commission Structure Schedule: Monday–Friday | Some Evenings and Weekends May Be Required About CertaPro Painters® CertaPro Painters® is the largest residential and commercial painting franchise in North America.

Since 1992, we've been helping customers beautify their homes and properties with a focus on professionalism, attention to detail, and exceptional service. We are committed to delivering certainty of a job well done through every interaction—from consultation to project completion. Position Overview We’re looking for a Residential Sales Associate (RSA) to meet with homeowners, provide tailored painting project proposals, and guide customers through our sales process.

This is a client-facing, consultative sales role ideal for someone who thrives on relationship-building, enjoys being active in the community, and is driven by results. Key Responsibilities Conduct in-home and virtual customer consultations using CertaPro’s proven sales process Listen to customer needs and create detailed, customized proposals Consistently follow up with prospective clients via phone, email, or text until the job is won or declined Participate in local marketing efforts including door hangers, yard signs, home shows, and community events Maintain and update activities and customer details in our CRM system Prepare weekly reports and participate in goal-setting sessions and ongoing sales training Ensure smooth project handoffs by communicating scheduling needs to the production team Contact completed jobs to ensure customer satisfaction and request referrals Qualifications 2+ years of sales or customer-facing experience (in-home sales or construction industry preferred) Valid driver’s license with clean driving record Strong interpersonal, communication, and presentation skills Highly organized, goal-oriented, and self-motivated Strong time management and problem-solving skills Proficient in technology (CRM systems, Microsoft Office, tablets) Willingness to work occasional evenings or Saturdays during peak seasons What We Provide Company vehicle Business phone Tablet or laptop for business use Comprehensive sales training and ongoing support Commission structure with high earnings potential Opportunity to grow within an established, respected brand Apply Now!

If you’re passionate about sales, love working with people, and want to be part of a growing and respected organization, apply today to join the CertaPro Painters® team as a Residential Sales Associate.