Tax preparer 2027 / Customer Service

Benefits: Opportunity for advancement Training & development Flexible schedule Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Ahawatukee, Phoenix, Scottsdale & Chandler area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy! Are you: A stay-at-home parent looking for Full-time or part-time work?

Able to work flexible hours? A Veteran or military member transitioning from the service? Retired and want to continue to make an impact? A gig worker or looking to add a second income? Part of a military family that moves often? We'd love to have you! Responsibilities: Responsibilities: Complete our online Jackson Hewitt Tax School and training Conduct face-to-face tax interviews with clients Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies Collect and process client tax payments while ensuring timely tax return deposits Answer tax questions and advise clients on future tax planning Support office priorities through teamwork and collaboration with others Requirements: • 2+ years Customer Service experience • High School diploma or equivalent • Excellent communication and interpersonal skills • Ability to work in a fast-paced, high volume retail environment • Bilingual Spanish is a plus • Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues We Offer: • Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules • Salary of $17/$18 per hour Call or Text Regional Manager Mary Hernandez with any questions at 480-318-5746!

We look forward to having you on our team!