Job at a glance
Performance Framework: Client Relationship Management | 15% Act as a reliable daily contact for client marketing and category teamsUnderstand each brand's promotional rhythm and requirementsCommunicate clearly, accurately and in good timeManage day-to-day requests and expectations professionallyAnticipate recurring needs across the promotional calendarBriefing and workflow management | 30% Write clear and accurate briefsLoad and manage jobs through magneticDrive jobs through the pipeline to meet non-negotiable print deadlinesManage multiple concurrent jobs without dropping detailCoordinate specifications, sizes and formats across print and digitalQuality and brand custodianship | 25% Check every deliverable against the brief before client routingUphold brand CI across all brands and formatsSupport proofing and reconciliation of pricing, copy and mechanicsCapture amendments accurately and keep version control cleanProtect the account against costly errors and reprintsCross-functional collaboration | 15% Work closely with creative, creative services, traffic and productionCommunicate updates and changes promptlyEscalate timeline risks earlyMaintain clear, accessible documentationContribute positively to a collaborative studio environmentFinancial and administrative | 15% Manage cost estimatesSupport accurate billingKeep job status and records current in magneticMonitor scope and flag out-of-scope requestsMaintain accurate financial and job documentation