Administrative Assistant

Main Responsibilities include: Assisting with incoming calls and dealing with queries accordingly Assisting Care Managers with the implementation of new packages of care Uploading data onto MIS system Support the Service Manager in the continued success of the Service through completion of tasks accurately and within required timescales, presenting the Service in a positive light and being proactive in making suggestion on how to improve the Service Keep up to date with and adhere to changes to policies and procedures Take responsibility for personal development, including attendance at training Fulfil any duties requested by the management of the service both mandatory and service specific To maintain confidentiality in accordance with the Data Protection Act General administration duties Essential Criteria Must be qualified to G.C.S.E standard (including Maths and English) Must be able to competently complete basic mathematics Must be computer literate, with working knowledge of all Microsoft applications Must have excellent telephone manner Must have a minimum of 2 years paid experience in an administrative role ideally within the Healthcare Industry Benefits of working with Ann’s Care Homes: A friendly dedicated team Competitive rates of Pay Four Weekly pay Holiday pay Paid Access NI Check Paid practical and online training Immediate interviews offered We reserve the right to enhance the criteria at shortlisting stage Ann’s are an Equal Opportunities Employer