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AWS Cloud Support Engineer (L1)

The Knowledge Artisans

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Job Details Job Position – AWS Cloud Support Engineer (L1) Company Name – The Knowledge Artisans Join us gain hands-on experience monitoring and supporting large-scale AWS environments. Location: Dubai / Abu Dhabi / Sharjah Experience: 0–2 Years (Freshers with AWS certification welcome!) Shift: Rotational / 24×7 Support Type: Full-time What you’ll do: – Monitor AWS environments (CloudWatch, Datadog, Splunk, etc.) – Respond to alerts & perform first-level troubleshooting – Escalate incidents to L2/L3 teams when needed – Support maintenance, patching, and upgrades – Ensure compliance & security policies are followed What we’re looking for: – Basic AWS knowledge (EC2, S3, IAM, VPC, RDS, CloudWatch) – Understanding of IT infrastructure (OS, networking, storage, security) – Strong troubleshooting skills – Good English communication (Arabic is a plus) – AWS Certification (Cloud Practitioner / Solutions Architect – Associate) is a bonus Career Growth Path: L1 Engineer ?

L2 Engineer (Cloud/DevOps) ? L3 Cloud Architect / SRE Email : [email protected] [adinserter block="3"] Tagged as: IT Jobs , Jobs In Abu Dhabi , Jobs In Dubai , Linkedin Jobs

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