BellStaff / Driver

To ensure guest, member and employee satisfaction in the Guest Service and Bell Departments. To provide a safe environment for our guests, members and employees. To achieve the guest service goals by adhering to Service and Safety Standards SPECIFIC JOB REQUIREMENTS: Must have excellent communication skills Must have excellent organizational skills and be able to prioritize Must be 21 years of age Must be able to lift 50 lbs.

and carry luggage up stairs and in and out of vehicles Must be computer literate Must have a valid driver’s license and a clean driving record Must be able to drive large company vehicles in all weather conditions JOB DUTIES AND RESPONSIBILITIES: Ensure guest, member and employee satisfaction through optimal job performance Be visible to guests, members and employees to assist in check-in and check-out procedures as needed Be aware of and apply the main points of Customer Services training as well as Safety and Departmental Policies and Procedures, job functionality and grooming Adhere to dress standards and maintain a clean, groomed appearance Demonstrate proactive guest, member and employee problem resolution with urgency, respect and empathy.

Document problems and supply feedback to managers and supervisors Keep abreast of recreational activities, restaurants, safe driving practices, local events and schedules to ensure professional and accurate delivery of guest services Follow control checklists Complete required vehicle and guest logbooks, inventories and supplies Cross train in all other bell positions and in related departments Work with other departments to foster a spirit of teamwork and cooperation Have a working knowledge of other departments to understand the interaction and effects Other duties and responsibilities as assigned Additional Information Perks & Benefits: Ski for Free, 401K, Health Insurance, Retail & Restaurant Discounts, and More!