Bilingual Application Support & Help Desk (EN/FR)

Arthur Grand Technologies Inc. is seeking an experienced Application Support / Help Desk Specialist to assist clients with end-user support, IVR and website assistance.The role requires strong communication skills in English and French and a proactive approach to troubleshooting and incident handling. The position is contract-based and will focus on delivering timely resolution, effective escalation, and excellent customer service across federal, commercial, and local customers.

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